Process Model Analysis

In this course, Jamie Champagne—a business analysis professional speaker and trainer—explores how to optimize supply chain management through detailed process analysis. Learn about identifying bottlenecks and inefficiencies in supply chain logistics and vendor management.

Discover techniques such as process decomposition, root cause analysis, and using fishbone diagrams to simplify complex workflows and resolve issues effectively. Apply frameworks like SIPOC and value stream mapping to capture key process components and visualize improvement efforts. Understand how to define and apply metrics and KPIs to track the effectiveness of process changes and ensure continuous optimization. With a focus on engaging stakeholders and asking the right questions, you'll be equipped to drive impactful improvements in all your supply chain management work.

Learning objectives

• Define the business value of analyzing process models that have been captured previously.
• Identify ways to elicit a greater understanding of challenges in supply chain management logistics and vendor management.
• Explore ways to collaborate with stakeholders to define process improvement opportunities to streamline delivery.
• Examine process models into the SIPOC structure to identify the larger model structures.
• Apply value stream mapping concepts to measure process improvement efforts.